Business Development Support Coordinator

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for a Business Development Support Coordinator. As a newly created role within a growing team, the purpose is to ensure the coordination of Business Development Support Activity, from managing systems and processes, providing training and support to the BDM network and ensuring the efficient management of leads across all revenue streams.

You will help identify new opportunities, track market trends and manage on-boarding of new accounts. The role will be critical in supporting AHK’s evolving service levels and continued growth. Part of the objective will be capturing and improving our customer’s experience, before, during and after sales. Inside this role, you would be a point of contact for customers regarding the services that AHK provides.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE 

Essential 

• Good Knowledge of Lab Create systems.
• Sound working knowledge of how the laboratory operates.
• Experience working with online platforms and an understanding of IT.
• Experience in producing marketing materials.

Required Competencies

• Good Knowledge of Lab Create systems.
• Sound working knowledge of how the laboratory operates.
• Strong team player with a collaborative work ethic and interpersonal skills .
• Creative and results-orientated with a strong attention to detail.
• Strong communication skills both verbal and written.
• Able to demonstrate solid analytical and research skills to support recommendations.
• Analyse industry, competition and market trends.
• Ability to work in a cross-functional environment with an appreciation of varying professional disciplines.
• Ability to manage multiple tasks and respond effectively to changing priorities.
• Ability to work independently as well as within a team to defined timescales.
• Strong relationship-building skills.
• Commercial Awareness.

Required Work Experience

• Previous work experience within a commercial and/or team environment (desired but not essential).

• Excellent customer service skills.

Required Qualifications

• Educated to a degree level or equivalent qualification.

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.